Not so in-Tune Hotel

On our arrival in Kuala Lumpur from our holiday in Ho Chi Minh City, we stayed at Tune Hotel LCCT. It is very conveniently located nearby the airport. However, if I have a choice, I would not stay there again.

Firstly, we were most dissatisfied with the service. When we booked our rooms (in advance), we also rented towels which supposedly come with free essential toiletries. But we did not get our toiletries. They only told us they were 'out-of-stock' when we asked for it. I find this absolutely unacceptable since we made advance bookings. Shouldn't the hotel set aside the required items for guests who have already made bookings?! Worse still, the staff's excuse was that the toiletries were 'free' so they were not obliged to supply them and we're suppose to 'understand'! CRAP and RUBBISH!! If you went into a restaurant that said 'free' drink with meal, is it acceptable if they don't serve you the drink? I should think not.

Secondly, the size of the room is really not suitable for travellers (especially with a child!). It was really cramped. With a queen size bed inside, you are left with about one to two feet 'walking space' on three sides of the bed. Thankfully we travelled with only a medium size suitcase and one hand luggage so we managed to squeeze our things in with us. Can't imagine how travellers with bigger/more suitcases would get all their things inside the room! Being located so near the airport, you'd think the designers of the hotel would have enough sense to know that most of their guests would be travellers with luggage and hence a little more space would be needed!


[View of the bed: the mirror gives the illusion that the room is larger than it actually is... note the space on either sides of the bed]


[View of the foot of the bed: this leads to the bathroom... the square-thingie on the left of the photo is a fold-down table]


[View of the door: note how much space (or the lack of it) between the door and the bed?]

To be fair, the bed was very comfortable, and the room and bathroom were very clean (they just opened in April). Still, I wouldn't rate it a 5-star sleeping experience at 1-star price as claimed. We paid about RM85. I felt like I was sleeping in a box! Honestly, the maximum I would have been willing to pay for that stay was RM50. Frankly, we are not 5-star hotel travellers. We've stayed in a budget hotel before for about RM45. We had more space, a bar of soap and even some biscuits!